Privacy Policy

Effective Date: 11/06/2025

At NMforktrucks.co.uk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you submit an enquiry through our website.

1. Information We Collect

When you submit an enquiry via our website, we collect:

Your email address, along with any additional details you provide voluntarily (such as your name and contact number).

2. How We Use Your Information

We use your email address to:

Respond to your enquiry and provide the information you request.
Follow up on your enquiry to ensure customer satisfaction.
Improve our services based on customer interactions.

We do not use your email address for marketing purposes unless you have explicitly opted in to receive promotional content.

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share it with:

Internal team members responsible for responding to enquiries.
Third-party service providers assisting in website functionality or email communications.
Legal authorities if required by law.

4. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.
Request corrections if your information is inaccurate.
Request deletion of your personal data.
Withdraw consent where applicable.

To exercise these rights, contact us at sales@nmforktrucks.co.uk.

5. Data Security

We implement appropriate security measures to protect your email address from unauthorized access, loss, or misuse.

6. Data Retention

We retain your email address only for as long as necessary to respond to your enquiry and manage our customer communications. If no further interactions occur, we securely delete your data after a reasonable period.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on this page.

8. Contact Us

For any privacy-related concerns or requests, please reach out to:
Email: sales@nmforktrucks.co.uk
Phone: +44 (028) 9262 1922